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Catering glossary

Extra hours

Service hours beyond the time set in the quote. They are charged separately, per staff member or as a flat fee: get the cost and who authorises them in writing.

The caterer's staff are almost always included for a set time, set-up and take-down included. When the party runs on, extra hours (in Italian, ore extra) kick in: each additional hour of waiters, cooks, bartenders or maître has a cost, per staff member or as a flat fee.

It is one of the items that most often appears only on the invoice. It happens when the ceremony runs late, when dinner takes longer than planned or when the open bar stays open an hour longer. The venue may also have its own extra hours, with music end times and departure times to respect.

What to ask

Ask from what time to what time the service is included, what each hour beyond costs, for how many people and who decides when it starts. Put it in the contract together with the running order. Items of this kind are listed in the guide to catering extra costs and the one on waiting staff.

Read more in the guides

Frequently asked questions

Who decides whether to go into extra hours?

It should be written in the contract: usually the client, on the suggestion of the caterer's person in charge. Better to settle who authorises before the event.

Are extra hours charged per person?

Often yes, per staff member; sometimes there is a flat fee. Ask for the formula in the quote.

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